> ## Documentation Index
> Fetch the complete documentation index at: https://docs.emberqa.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Training

> Create structured training and assign modules to agents

The Training page lets managers build structured training programs and assign them to agents. Agents use the same page to complete their assigned training.

## Choose the Right View

Managers use Training in three ways:

* **Overview** shows assigned training by agent
* **Configure** is where you build, edit, assign, duplicate, and archive training programs
* **My Training** shows training assigned to you

Agents usually only need **My Training**, where active assignments open the training player and archived assignments are kept behind **Show archived**.

## Build a Training Program

Use **Configure** when you need a repeatable training program.

1. Click **Create Training**
2. Enter the training name and description
3. Add modules in the order agents should complete them
4. Save as **Draft** while you are still building
5. Set the program to **Active** when it is ready to assign

Active programs can be assigned to agents. Drafts let you keep working without exposing unfinished training.

## Pick Module Types

Choose modules based on what you want agents to practice:

* Use **Learn** for manager-authored training content
* Use **Review** when agents should evaluate a real call against rubric prompts
* Use **Simulate** when agents should practice a scenario with an AI caller
* Use **Quiz** when you need multiple-choice or multi-select knowledge checks

Training progress is saved as agents complete modules. Review, simulate, and quiz modules can also keep attempt history for replay and manager inspection.

## Monitor Completion

Use **Overview** to check who has training assigned, which programs are in progress, and which modules have been completed.

Expand an agent when you need dates, status, or module-level progress before following up.