> ## Documentation Index
> Fetch the complete documentation index at: https://docs.emberqa.com/llms.txt
> Use this file to discover all available pages before exploring further.

# EmberQA Documentation

> AI-powered QA for call and contact centers

EmberQA scores every call center interaction with AI, surfaces coaching opportunities, and helps you improve agent performance.

## Documentation

<CardGroup cols={2}>
  <Card title="Using the App" icon="display" href="/app-guide/overview">
    Learn how to use the EmberQA dashboard, view scores, run analytics, and manage your team
  </Card>

  <Card title="API Reference" icon="code" href="/api-reference/introduction">
    Integrate EmberQA into your workflows with our API
  </Card>
</CardGroup>

## What EmberQA Does

| Feature               | Description                                                  |
| --------------------- | ------------------------------------------------------------ |
| **Call Scoring**      | AI analysis of every call with consistent, objective scoring |
| **Document Scoring**  | Score chat transcripts, emails, and written interactions     |
| **Data Extraction**   | Extract structured data from documents using templates       |
| **Coaching Insights** | AI-generated guidance based on agent performance patterns    |
| **Real-time Alerts**  | Notifications for low scores and red flags                   |

## Need Help?

<Card title="Contact Support" icon="headset" href="mailto:hello@emberqa.com">
  Questions? Reach out at [hello@emberqa.com](mailto:hello@emberqa.com)
</Card>