What is EmberQA?
EmberQA is the AI-driven QA, Training, and Coaching platform built to turn every call/contact center agent into a top performer. We automate the full QA cycle, surfacing insights, improving agents, and closing performance gaps without manual effort. Score every customer interaction on autopilot, get personalized coaching insights, train agents to your exact specifications, and catch compliance risks before they become real issues.Get Started
API Documentation
Integrate EmberQA into your existing workflows with our API
Submit a Recording
Submit call recordings for AI-powered scoring and analysis
Submit a Document
Score documents like chat transcripts and emails
Workflow Automation
Extract structured data from documents at scale
Key Features
Call Scoring
AI-powered analysis of every call with consistent, objective scoring
Document Scoring
Score chat transcripts, emails, and other written interactions
Data Extraction
Extract structured data from documents using customizable templates
Multi-Language Support
Support for multiple languages with ISO 639-1 language codes
Need Help?
Contact Support
Have questions? Our team is here to help