Documentation
Using the App
Learn how to use the EmberQA dashboard, view scores, run analytics, and manage your team
API Reference
Integrate EmberQA into your workflows with our API
What EmberQA Does
| Feature | Description |
|---|---|
| Call Scoring | AI analysis of every call with consistent, objective scoring |
| Document Scoring | Score chat transcripts, emails, and written interactions |
| Data Extraction | Extract structured data from documents using templates |
| Coaching Insights | AI-generated guidance based on agent performance patterns |
| Real-time Alerts | Notifications for low scores and red flags |
Need Help?
Contact Support
Questions? Reach out at [email protected]