Submit a call recording for scoring and analysis by uploading an audio file with multipart form data.
API key obtained from the EmberQA dashboard under the "Integrations" tab
Audio file upload (MP3 or WAV, max 50MB)
Name of the agent who handled the call
"Jane D"
Language code for the call audio. Defaults to English ("en") if not provided.
"en"
Boolean flag indicating whether the call was inbound. Defaults to true when omitted.
true
Optional publicly accessible URL to a plain text transcript file.
Optional inline plain text transcript.
"Speaker 0: Thank you for calling EmberQA.\nSpeaker 1: Hi, I need help with my order."
Optional stringified JSON metadata object.
Example: {"example_property":"example_value","example_property2":"example_value2"}
File Accepted
"File Accepted"