EmberQA uses AI to score your call recordings and documents against your criteria. Upload files, get scores, and identify coaching opportunities.Documentation Index
Fetch the complete documentation index at: https://docs.emberqa.com/llms.txt
Use this file to discover all available pages before exploring further.
App Structure
| Section | Purpose |
|---|---|
| Operations | Dashboard (view scores), Daily Reports, Workflows |
| Performance | Analytics, Coaching, Training |
| Standards | Rubrics (scoring criteria), Red Flags, Alerts |
| Ingestion | Upload files |
| Settings | User Management, Agent Aliases, Teams, Metadata |
Key Concepts
| Term | Meaning |
|---|---|
| Rubric | Scoring criteria with categories and pass/fail items |
| Red Flag | Auto-detected issue (e.g., compliance violation) that triggers alerts |
| Workflow | Document processing to extract structured data |
| Team | Agent grouping for filtering and reporting |