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Logging In

  1. Go to app.emberqa.com
  2. Enter your email and password
  3. Click Sign In
Forgot your password? Click “Forgot Password” on the login screen to receive a reset link.
The sidebar on the left organizes all features into sections:
SectionPages
OperationsDashboard, Daily Reports, Workflows
PerformanceAnalytics, Coaching, Training
StandardsRubrics, Red Flags, Alerts
IngestionUpload
SettingsUser Management, Agent Aliases, Teams, Metadata

Next Steps

Dashboard

View and filter scored calls

Rubrics

Set up your scoring criteria