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Logging In

  1. Go to app.emberqa.com
  2. Enter your email and password
  3. Click Sign In
Forgot your password? Click “Forgot Password” on the login screen to receive a reset link.
The sidebar on the left organizes all features into sections:
SectionPages
OperationsDashboard, Daily Reports, Workflows
PerformanceAnalytics, Coaching, Training
StandardsRubrics, Red Flags, Alerts
IngestionUpload
SettingsUser Management, Agent Aliases, Teams, Metadata

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Next Steps

Dashboard

View and filter scored calls

Rubrics

Set up your scoring criteria